Subway

Berea, OH · Sandwich shop

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Berea
#9
of 34 restaurants
City Percentile
21%
rating percentile

Subway is a restaurant located in Berea, OH. It is one of 34 restaurants listed in Berea. Its 3.6-star rating is slightly below the Berea city average of 4.2 stars. It ranks #9 of 34 restaurants in Berea. There are 10 photos associated with this location.

About Subway

Your local Berea Subway® Restaurant at 821 North Rocky River Drive brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through... More

Customer Reviews

★☆☆☆☆ 1.0 Renelle S.M. · Jan 2025

When you walk in, *full disclosure of the handwritten sign stating To Close Early today due to No staff*, and are greeted with a LOUD "Ugh, God!!" Eyeroll. Are you kidding Me!!?? That's how you greet customers?? Needless to say, that Manager/Employee was confronted. And of course, she denied it was towards my choice to patronize there. However, half the food was 'out of stock' she claimed, as she's putting containers away. I obviously left, went down to the Bagley Rd. location and was immediately greeted warmly. As well as, reconfirmed the attitude, mistreatment and bad reputation of This particular location. Unfortunately, will never return for a repeat treatment.

★★★★★ 5.0 Daniel O'Brien · Feb 2025

The lady that was working this evening, 2/20 at 7pm was simply AMAZING. I wish I remembered her name. She was very very patient, made a perfect sandwich and was just all around amazing!! Thank you sooooo much!!

★★★★★ 5.0 Chef · May 2023

Super nice staff. The store is very clean. If you have to wait in line, it's about 5 minutes. All the veggies are very fresh and their pricing is great. Other Subway locations can be more expensive. Great if you're looking for healthier options. They have their nutritional info posted as you're ordering your meal. You can also ask for your sauce in a to go container so you can add it later. Whether you're health conscious or don't want your sub to get soggy off you can't eat it right away. Plenty of parking. Diana, the assistant manager, is a gem and keeps you coming back! Even if you're not hungry just stop in and say hi. She'll brighten your day right away! New shirts/jerseys and they look great! They updated some of the decor and fresh new art on the walls. All pictures of vibrant colo

★★☆☆☆ 2.0 Crystal Bean · Aug 2023

I didn’t find out that this location didn’t accept coupons until I got to the register. My food went for $6.99 to $12.99 without expecting it. There’s NOTHING in the store that states they don’t accept coupons. Not to mention, all the vegetables are halfway frozen. If I would have known I was going to spend so much on a sub than I would have gone to jersey mikes. The only thing that made it a little better was the nice girl behind the register. Maybe have her tell people as they come in that coupons aren’t accepted. Poor thing was there by herself and there was a line of people.

★☆☆☆☆ 1.0 jessica maravola · Oct 2016

I highly enjoy Subway & visit them several times a week. I've visited this location 3 times all in the morning. I will not be going back to this location. Only 1 visit was a good experience. This visit I felt like an inconvenience to the lady behind the counter. I actually had her stop making my food & I asked for my money back because I was fed up with this type of service. The lady definitely did not handle my request in a professional, timely manner. Made me beg for a refund, which I was overcharged for, held up the gentleman in line behind me, & then refused to give me any information on who to contact. She was apologetic, but handled this situation unprofessionally.

Accessibility & Amenities

✓ Curbside Pickup ✓ Delivery ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Coffee ✓ Lunch ✓ Catering ✓ Counter Service ✓ Debit Cards ✓ Nfc Mobile Payments

Services

Sandwich shopCatererFast food restaurantTakeout RestaurantRestaurant

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This listing is informational. Contact the business directly to verify credentials, services, and availability.