Sub Station II

This review is gonna sound crazy and I’m sure everybody is gonna think I’m a bot posting this, but I stopped in here passing through Columbia about a month ago. My first job was at a SS2 in high school so I hit these up every now and then for the sake of nostalgia. The dude here was working alone pretty late and I kind of expected him to tell me they were already breaking down for the night but he didn’t. Believe me when I say this dude made the PERFECT #13 Italian. Slicer was clean. Stations were clean. Sandwich was immaculate. The dude didn’t need to go this hard, nobody else was in here to witness it, but he had a true love of the sandwich game on display. I had no cash on hand to tip but at least I can leave a review. I hope your manager sees this, king.

I had to repeat my order 5 five times to three different people. A lot of staff maybe too many. focus on the paying customer is missing. We ordered three Ham and Cheese. Two on Sweet Wheat and added Pepperoni on one. The last one was to be toasted with just Mayo. Not a very difficult order but it was very difficult for them to grasp and make. Sandwiches were ok.

I wish I could have rated the food but I didn’t even get a sub because I left. There was one kid behind the counter making subs at a snails speed and he was running out of everything while his coworkers sat over in the gas station watching him struggle with 4 people in line.

We have been stopping by this location for 2 years and have not had any problems up until two weeks ago. Two weeks ago there was no one that could slice the meat so we left without ordering. They had a closed sign on the counter. Today we stop and both employees have attitudes. Throwing the meat around and not giving napkins or utensils for salads. Customer service was terrible. Mad because she had one of the orders wrong and was asked politely to redo it. No respect very rude. Need the old employees back as they were very friendly and helpful. They even knew what we were going to order. (Didn't even take the wrapper off the pepperoni)

I went in today around 5 and the staff was totally awesome!! I had no choice but to tip all three of the m and the young lady always fixes my sandwich extremely well it's my favorite spot