Steak 'n Shake

The staff here are on point. They deliver fast fresh hot delicious food with a friendly smile!! As we were traveling this was our first time eating at this particular location. This location blows every other location I have ever been to out of the water. By far, based on service, freshness, and atmosphere as well as cleanliness, hands down the best Steak 'n Shake I have ever eaten at. So if you are in Valdosta and you do not give this Steak 'n Shake a try, you are missing out big time!!! Awesome job guys, thanks for the wonderful meal and the over all awesome experience!

First off, restaurant was disgusting. Tables were filthy. Went into the bathroom, looked at it and turned around, I'll hold it before I put myself in those bathrooms. Don't worry though, they give you a dirty rag to wipe your own tables down that looks and smelled like it was days old. Took 30 minutes at least to get our food, some people were waiting way longer. Burger was the garlic thing, it was greasy and like eating salt out of the container. Fries were cold and hard, hurt my jaw and possibly chipped a tooth trying to eat even a couple. Ordered a drink but never saw it because the self serve kiosk didn't print out the scan code needed to make the machine work. One employee was kinda helpful but was too busy running around doing everything basically to be of any real assistance. Worst

Absolutely amazing! The cook at this steak n’ shake obviously enjoys his job. He was friendly and helpful. This might become one of my favourite steak n’ shakes EVER.

Just passing through, they took al of our Steak n Shakes away. So happy we found one on our trip, since they've started using tallow. I read the previous reviews and hesitated a bit, to go here. But we really wanted it. They no longer put the garlic and parm on the fries.. however, the wonderful gentleman that took our order, brought some out for us. I didn't even ask. You just don't see this kind of thing anymore. The burger was really good, just as I remembered. The fries were awesome, just as I remembered. I watched the same man, help an older lady put her order in. And also treat her exceptionally. I don't believe this place earned any thing less than a 5 star. And give this guy a raise! You don't see this anymore. Thank you sir, for a great experience.

All of the tables were dirty with no napkins at the dispenser to be able to use, instead there was a wet towel on the counter, no telling how many tables have been wiped by other customers. We were informed that there would be a time delay on our shakes however we got our shakes within 5 minutes then had to wait almost 20 minutes after the shakes to get out food and it wasn't even busy. This place needs to do better that's for sure!!!