Steak ’n Shake

I’m not gonna lie. The food was awful. I was so disappointed to eat here. I remember eating Steak ‘n Shake growing up and being excited to eat there, especially after seeing a movie. . . now id rather eat the popcorn off the floor of the movie theater. It was so gross. Burgers were dry, bacon was flimsy and limp, chicken strips were over cooked and flavorless. The only thing I’d recommend is a milkshake. It was $70+ for my family, which is ridiculous.

Placed an online order at this location for $75 and upon arriving for pickup i was told that they were closing and wouldn't make my order. It was 9pm but they are open til 12 midnight. When I asked about my refund they said they couldn't help me and that I would need to speak to the main.manager Carol because Lana the manager on duty couldn't do it. Closing 3 hours early, not making orders but your system accepted it, manager on site can't do a refund? Seems this location has more than a few problems. Just want my $75 back for services not rendered. It's already been 12 hrs and still can't get my money back.

Not as good as it used to be. Good shakes, but I don't like the wide straws for them. Excellent French fries. I miss the wait staff and China dishes, as well as a glass of water and malts.

I have had many meals at this steak and shake location at all hours of the day and I never had bad service. When I was on 3rd shift we frequently ate our meal here. The food has always been good, the restaurant has always been clean, and the parking lot is easy to get in and out of for being on a road with a divider in the middle.

Buyer beware. went here at 10:30Pm and person who took the order was incredibly rude. We got to the window and he handed our order to the person that was in front of us. at this point the lady that got our order was behind us and she got out of her car and tried to hand the drive through worker our order and he told her to hand it to us. We asked him to remake it . The man refused to remake anything other than the fries and tried to convince us it would be fine. At this point we asked for a refund and he gave us more attitude. And huffed off to get the manager. They issued the refund and the manager offered to remake it we said okay.. They bring out the order and it was warm but then got our drinks wrong and we looked at the receipt and of course the drive through guy messed that up as w