Starbucks

I’ve given this Starbucks at WSU multiple chances, but the wait times are excessive, often exceeding 30 minutes. It makes grabbing a quick coffee impossible. If you’re in a hurry or just don’t want to spend half your morning waiting, I’d strongly recommend heading to the food halls instead (where you can get Thomas Hammer coffee) - much faster and a better overall experience. Stay away from this Starbucks as they literally take hundreds of online orders at the same time but can't keep up.

Starbucks, what is this? Keep in mind, I ONLY removed ICE in my tall drink. I get its a tall but actual liquid is prolly barely 5 oz?

The lead barista (a ginger woman) was extremely rude during my experience at this Starbucks. Disrespectful to me and the employees working at the time too. So unprofessional especially as a “lead”. Very disappointed.

I just waited after ordering for 30 minutes! Just for an iced tea and people who were in line behind me already had their drinks and were gone. That new screen thing is also worthless, it said my drink was ready just after I ordered it and then my name was gone before my drink was even made! And I still got charged! Disappointed to say the least.

This Starbucks is really great and the staff are very efficient at their jobs. Even though it is often crowded, the line clears very fast and drinks are provided at a steady pace. The food here is really good and the staff are very knowledgeable on their options. Overall this is one of the best Starbucks I've been to in a long time!