Starbucks

Pittsfield, MA · Coffee shop

Rating
3.2/5
★★★☆☆ 3.2
Reviews
17
Rank in Pittsfield
#107
of 130 restaurants
City Percentile
17%
rating percentile
Address
Starbucks, 1030 US-7, Pittsfield, MA 01201
Status
Open · Closes 8 PM

Starbucks is a restaurant located in Pittsfield, MA. It is one of 130 restaurants listed in Pittsfield. Its 3.2-star rating is slightly below the Pittsfield city average of 4.2 stars. There are 4 photos associated with this location.

Hours

Saturday5 AM–8 PM

Customer Reviews

★★★★★ 5.0 Riley Orth · Mar 2026

Food and service is always great! Baristas are super nice and always work there best! I don’t get all the negative reviews, yes they just opened and sometimes service and food can take a while which is annoying but give them a break. Of course mornings are going to be busy and you may not get your drink or food for a while and yes maybe sometimes baristas may be in a bad mood but you don’t know how there day had been so I saw quit complaining and understand how what they might have gone through or had to deal with that day.

★★★★☆ 4.0 J.D. Hebert · Jan 2026

Would like to know the hope number for this location... very loyal customer and want to talk with the manager on duty about an issue with my drink. we got connected via the app. the manager was very cool!!

★★★★☆ 4.0 Matt Stergis · Jan 2026

The restaurant is brand new and the staff seem like they don't have a lot of experience yet. So it was hectic and there was a bit of a wait, but the drinks were still good and the staff was friendly.

★☆☆☆☆ 1.0 M · Dec 2025

Baristas don't know how to properly make a drink. They all look frustrated. Hopefully they will get decent employees down the road. Big disappointment for grand opening

★☆☆☆☆ 1.0 Weston Marlow · Feb 2026

Staff rude and inattentive. Completely ignored me when I went in to pick up my online order. It was early, about 6:05 AM, and I was the only customer in the store, so it's not like they had a slew of people distracting them; that I could understand. I said genuinely and politely "hello" to them when I walked in... nothing, no acknowledgement, no eye contact. I was sure to say "thank you!" and looked at both of them when I picked up my food. One was on her phone and couldn't be bothered to look up, the other just ignored me completely. I had already tipped them from the app before pickup. Wish I hadn't. Don't think I'll be coming back to this location.

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shop

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This listing is informational. Contact the business directly to verify credentials, services, and availability.