Starbucks

Commons Shopping Center, 400 Putnam Pike, Smithfield, RI · Coffee shop

Rating
3.6/5
★★★★☆ 3.6
Reviews
20
Rank in Commons Shopping Center, 400 Putnam Pike, Smithfield
#1
of 1 restaurants
City Percentile
0%
rating percentile
Address
Starbucks, Commons Shopping Center, 400 Putnam Pike, Smithfield, RI 02917
Phone
(401) 231-0108
Website
www.starbucks.com/store-locator/store/113816
Status
Open · Closes 8 PM

Starbucks is a restaurant located in Commons Shopping Center, 400 Putnam Pike, Smithfield, RI. It is one of 1 restaurants listed in Commons Shopping Center, 400 Putnam Pike, Smithfield. Its 3.6-star rating matches the Commons Shopping Center, 400 Putnam Pike, Smithfield city average of 3.6 stars. Based on combined rating and review volume, it currently ranks first among restaurants in Commons Shopping Center, 400 Putnam Pike, Smithfield. There are 10 photos associated with this location.

About Starbucks

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Smithfield. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of... More

Hours

Saturday5 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 Agustin Andrade · Jan 2026

Starbucks usually has consistent quality, but the drinks here are overwhelmingly sweet… Even when ordering reduced sugar, the attempt still tasted loaded with syrup, and the amount of ice that they gave diluted what was left of the actual beverage. It feels like you’re paying mostly for sugar and ice rather than coffee… I wish the staff here offered better balance and more control over sweetness and ice by default!

★☆☆☆☆ 1.0 Brianna C · Jan 2026

Extremely disappointing experience. I was verbally attacked by another customer in the store and my order was made incorrectly… instead of responding appropriately and addressing the mistake respectfully, the staff exacerbated the situation… their manager did try making it right but there isn’t much of a way to make up for the damage, energy and lost time. Employees did nothing to intervene, even arguing directly instead of accepting feedback and initially refused to remake of refund my drink. Basic courtesy and professional conduct were completely lacking. I would have rated this location positively if it had been handled appropriately, but this experience was unacceptable and unnecessarily disruptive.

★★★★☆ 4.0 Jessica · Apr 2024

All coffee shops are hit or miss on occasion that's a given but lately this SB has been on point. I've been here literally hundreds of times and can only think of a handful of coffees that have sucked. The service is usually friendly and I get the same exact coffee every time; I love consistency because shouldn't it taste the same every time you order it? Service can be a little slow especially on the weekends but now I know to give it real extra time. Overall my go-to coffee on 44 💚

★☆☆☆☆ 1.0 User User · Sep 2025

I’ve never had an issue with Starbucks customer service before, until I recently had an interaction with a blonde employee named Honesti. She was incredibly rude and unprofessional. She seemed completely uninterested in helping several other customers with issues, and kept texting and giggling while in the middle of a discussion with us and others. I’ve never seen someone so lazy in a customer service role, she didn’t even bother trying to resolve simple issues when they came up. Unfortunately, will not be returning anytime soon because of our experience with her.

★☆☆☆☆ 1.0 Amanda Baillie · Feb 2026

Don’t come here unless u want to wait 20 minutes for 1 coffee, they really need more people working here or something because this is ridiculous

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom ✓ Wheelchair Accessible Seating

Services

Coffee shopBreakfast restaurantCafeCoffee storeEspresso barInternet cafe

This listing is informational. Contact the business directly to verify credentials, services, and availability.