Starbucks Coffee Company

Got here 30 minutes before they opened for the release of the 2025 bear cup. Waited in line in the cold only for the door to be opened 15 minutes early for two employees to go in and buy every single one of them to resell. Absolutely gross behavior. I’ll never tip an employee at this Starbucks again, or will any of my family and we frequent here. Hope the couple dollars from being a reselling lame was worth it. I tip at minimum $5 every time I’m here, between 10-15 times a month. Better off being greedy and keeping my money I guess 🤷‍♂️

I come through here almost every single day because of the girls that work here. They make it so fun and always make sure my drink is right everytime. They actually care about their customers and take time to make things perfect. I asked for all there names today Annie Thali Sasha Brie Anica you guys are amazing. I order at least 4vplus drinks when I come through and they always have a smile. Amazing people I will always come here because of them. I have been to other Starbucks and they don’t care about what you order or if it’s right, these guys do. Customer at this Starbucks forever with this crew.

October 18 2025 5:45 pm drive-through. Sam was the lady that took our order. She’s Native American to clear up confusion. Extremely rude on the microphone. Thought maybe she would be nicer at the window. Extremely rude as well. My mom has been going to nob hill and 1st street but due to the recent closures she has started coming here. Has noticed a night and day difference in attitudes and customer service. Lack of pride in workmanship, lack of pride in pleasing the customer. She ask Sam if a specific employee still worked there as my mom hadn’t seen her in a while and same replied “ ya she still works here, but it’s not my job to track her down for you”, my replied embarrassing replied , “ok”, Sam than fired back rudely, “if you’re such good friends than why don’t you call her?”, my mom r

Me and my kids had a great experience at this Starbucks. Walked in and was told good afternoon. Got our drinks and cake pops to us fast and friendly. The kids said their cake pops were 1,000 out of 5 and their drinks are 1,000 out of 5 as well. We got the cookies and cream cake pops. For drinks we got the mango dragon, fruit, lemonade and I got the iced caramel macchiato and I would give it a 10/10. Great parking. And their outside sitting is really great me and the kids loved sitting outside and just drinking their drinks and talking.

I was recently taking my dog for a walk when I stopped in at this location to get some water for my dog and I. When I told the barista I would like some ice water she told me I had to pay for a bottle of water, I responded that was ridiculous and I was willing to pay for a cup as that seemed reasonable enough to me and she refused, telling me I had to purchase a bottle of water. I honestly was so upset about this I couldn't believe she was unwilling to sell me a cup so that my dog and I could have some water to drink. I defiantly will not be going back to this location. It's clear to me all they care about is taking your money and they dont actually care about their customers at all.