Starbucks Coffee Company

I wanted to give a shoutout to the shift lead Cordelia!(hopefully I spelled her name correctly) She was absolutely wonderful and made my day by helping me out with an order I made by mistake! Great customer service and a professional to say the least! I hope she gets the recognition she deserves!

I ordered a gingerbread oatmilk chai this evening. It was absolutely delicious - the cold foam was smooth and creamy. However, although the Starbucks wasn’t too crowded, it took almost 15 minutes for my drink to be prepared. Not impressed with the speed.

They got my order wrong 2 times on 2 diffrent occasions then I get attitude from the drive through worker about her not listing after they messed it up the first time I ordered a venti both times and got handed a grande both time. Then she said it's your fault your messing up my drive through times. I'm sorry you didn't understand me 3 times that was very unprofessional

The worst Starbucks ever. I ordered a Dragon Drink with ice and another without ice. I waited for my order for about 10 minutes. The drink I asked for without ice they made with ice. I asked to make it without ice. They did. But the drink was not well mixed, looked layered and tasted very very sweet. When I asked to make it again, the barista refused, saying that they could not because they used a good dose. But the drink did not taste good because I had tasted another Dragon Drink and it tasted good.

I ordered a cold brew with light salted cold foam. This is all foam. Also, it’s warm foam. Further, they put too much vanilla in it (I didn’t ask for vanilla). It wasn’t drinkable but I didn’t have time to wait for another to be made. Also, go through the drive thru. I went inside and they solely focused on mobile orders and the drive thru although I was the only customer in the lobby. They also had two individuals standing around not doing anything.