Starbucks Coffee Company

Thanks for my wonderfully dry oatmeal this AM!! Not that I can’t add some water, but why should I have to fix it when I payed for something already too expensive!!! Good job folks!

Driving down to DC from Southwest VA. Stopped by at this branch to get drinks and pastries. Taz and Kelli were great examples of customer service. We were greeted with a smile as soon as we walked in and when we left. Awesome employees!

Yesterday morning I came inside for coffee and was greeted politely and professionally by the employees. There was, however, a minor issue with the payment system that caused a 10+ minute delay in receiving my order. After asking whether my order was still being processed or not, Michael, the manager on duty, proceeded to take quick action and resolve the situation amicably and with alacrity. In a world of ever worsening customer service, I was pleasantly surprised with how well I was treated. 10/10 would come again.

Words cannot express how grateful I am for store manager, Michael, and his team. Regardless of being short staffed and playing phone tag for almost a month, they saved the day for our PTA by donating coffee to the elementary school teachers for teacher appreciation week. Not only were they generous, but super helpful and with wonderful customer service. It’s not often you get great service, let alone when it’s great service from someone donating to our local schools. Thank you so much Michael and team!

i love the interior, the best!!!