Starbucks Coffee Company

Never done a Starbucks review & I don’t frequent them either. But we were visiting & had to get some work done. Every single one of the five ladies working provided exceptional customer service, the most welcoming feeling, and the best smiles. 😊 Thank you Jay for taking our order so kindly and thank you for the rest of the staff on how well you all work together. It was great to watch y’all work so happily together and greet every customer as they walked in the door. Keep up the phenomenal work!!!

Been a continuous customer of this location, purchased coffee cake pops and teas often here. Lizette is one of the workers here , she refused to allow my daughter and I to use the restroom, and as a loyal Starbucks customer I feel completely disrespected by this company that to use the restroom I have to make a purchase ? So the hundreds of dollars I’ve spent here don’t matter to the company ? Horrible organization, this company needs to change its ways , and this young lady was very rude .

I travel all over California and starbucks are my go to places for my early morning routine. This starbucks was one of the worst ive experienced. First of all there are no outlets, uncomfortable seating and cold air blowing even though its winter. All done to keep people from hanging out? A bunch of employees behind the counter, arguing!! Talking loud and dismissing customers who had questions. My cold, brown sugar espresso was filled to the brim with ice. I literally got 3 gulps out of it. Codes on the bathroom doors. Just a total disappointment. Will travel a little farther down the road next time.

Always good customer service my coffee is always good but the girl name ashely on her tag says ash very rude ...has a attitude like she dont like her job.. all i ask was a drink i was not familiar with every other starbucks dont have a problem with reading it off my phone! will be contacted head quarters too. Because im probably not the only person she does this too especially in customer service. She needs to be more friendly.

White girl got my order wrong ruining my craving. She didn't know about my coupon and couldn't explain to me the coupon. Also, starbucks need to have more details omin the coupon because It didn't have details and I had to ask. She had to ask for help to do it. Seems like she couldn't hear, got my order and name wrong. The pumpkin spice frappuccino was not good, I don't know what the buzz is all about. Stick to caramel frappuccino. They didn't have any napkins in the front. The Hispanic team lead seemed to have an attitude and not want us close to the front waiting for our drinks. If you order online maybe they wouldn't get the order wrong... maybe.