Starbucks Coffee Company

Tried to get a black grande cold brew and Tyler or Taylor couldn’t be bothered to acknowledge me while he was working in an order. At moments he was just standing there waiting for the toaster oven to finish, with 30+ seconds on it. No ability to multitask nor acknowledge whiling standing and waiting. After 4 minutes of waiting, I walked away. Poor effort.

I love this specific starbucks location. I will normally place a mobile order while picking up my fry’s grocery order and it’s seamless every-time. The staff are always friendly and my drink is made PERFECT! Thank you!

I think you guys should maybe look into training (specifically empthazing) Melissa clearly did not want to be there and was rude to every customer I watched her help. She made my drink the wrong size and then continued to argue with me telling me I was the one was wrong. Not a single sorry or let me remake it. She just argued with me continually saying “I didn’t make it wrong, you ordered wrong” I work in customer service and what she did was blatantly disrespectful. I hope she finds a different job that she doesn’t hate. I hope you guys find this message helpful in terms of staffing. I help people everyday that are disrespectful with a smile on my face asking how we can resolve the issue. Clearly it’s not trained here. I’ll make sure reviews reflect. Hope everyone else had a lovely day

Not allow to "hands out" just iced water without a purchase here. Although I said I would pay for it. I already had my coffee and sandwich this morning. Been a customer for 20 yrs, this is the first!

I am a merchandiser, I service this Frys weekly. I always buy a drink and a cheese danish from the Starbucks there. Both ladies working morning shifts are horrible. My visit was 5/15/2021 around 12 pm I asked for a tea and was rushed by the cashier she kept waiving her hand for me to hurry and punch in my pin all while rolling her eyes. Poor customer service after. I asked for a cheese danish second lady told me that they have no working ovens so if I want to buy anything I have to take as is 😒. Not even a sorry for the inconveniences nothing. Idk what kind of customer service they were given. It’s the worst Starbucks not mentioning it’s filthy.