Starbucks Coffee Company

This Place has plenty of potential, I been here about 6 times now, they miss an opportunity to provide an excellent customer service, NOT that the past 2 visits have not been pleasant, they been great, they have the border, people crossing and no real competition.... They are good staff, but they need leadership to motivate them to give better customer service and provide accurate orders.... I don't know management, but it does seem that the past few times the customer service has improved.

They always forget toppings, If you ask for extra toppings and extra coldfoam they do not do extra. Caramel drizzle ? they always forget and put it on top, . Theres like 2-3 employees who actually get my orders right out of the whole staff. Maybe they got new staff ? So even if you ask for extra ( i do it in the app, if it gives you the option they they should follow it) Eh , will stop going for a bit & might switch up to new local coffee shops. So first feew pics has been recently , and the rest were before they started to not make my coffees how i like them , if they wanna charge me an extra just to fill it up they should , they could let me know at the drive thru , i dont mind paying. I want my coffee a certain way & its not cheap for it to be wrong or not filled all the time. I guess

2nd time my drink is not filled all the way to the top. This is my go to order, and in Yuma its always filled to the top. But here in San Luis, this is how they give it to me.

Don’t come here if you’re in a hurry! This Starbucks is very busy. They do work as a team to get your drink ASAP. However , it is very dirty. The table tops are sticky, the floor is dirty, the bench seating is dirty, the counter is dirty.

Waited about half an hour to get my order which was taken wrong, and barista was rude and unprofessional about the mistake. The worst Starbucks I’ve ever been in.