Starbucks Coffee Company

DO NOT DRINK THAT WATER I stopped by Starbucks to order a simple black coffee and a cup of water, and the experience was really disappointing. The line alone took about 30 minutes. After finally ordering what should be one of the simplest drinks, it still took another 10 minutes to get my coffee. When I asked about the water, I was told it was self-serve on the side. I went over and found the water dispenser completely empty. I asked an employee if they could refill it, and their attitude was immediately unpleasant, like it was an inconvenience to even ask. What made it worse was how they handled it. The employee grabbed a dirty clear container, filled it with tap water, and used that to refill the dispenser. At that point, I walked away because I wasn’t comfortable drinking water handle

I was at Macy’s shopping when I decided to buy a drink. The employees, with a dismissive and seemingly racist attitude, turned to me and told me the counter was closed. I politely asked for a glass of water to take my medication, and instead of kindly saying “of course, we can provide that,” they mockingly turned away, gave me a disdainful look, and walked out through the back door. They removed their aprons, laughed among themselves, shrugged their shoulders as if to say, “too bad, we don’t care,” and left the store approximately 30 minutes before closing. It is disappointing to witness this kind of behavior in young employees—so lacking in empathy and customer service—especially toward the very customers whose purchases sustain their payroll. If the managers had seen this, it would have

Unique location just inside the front entrance of Macy's. Open spaces and cozy chairs but not a typical intimate space that most of them provide. Good coffee, and decent speed.

BEWARE IF YOU HAVE ALLERGIES !! THEY WILL NOT BE TAKEN SERIOUSLY AT THIS LOCATION !! Terrible service from Starbucks employees on January 3rd. I originally wasn’t going to write a review, but after sharing the experience with my doctor, I decided to make sure management was aware of this situation. We first had a poor experience with the cashier having an incredibly poor attitude against us. We ordered a cold Chai Latte specifically with no ice & WHOLE milk. And we mentioned that she could not have nuts, but this was ignored. She was incredibly rude and dismissed us quickly despite us trying to be nice. When the drink came out, my friend took a sip and immediately knew something was wrong. The ticket showed the order as incorrect with ALMOND MILK. I went back immediately and ask for a r

Honestly i think this starbucks had the biggest downfall of all. first of all there is this woman on the register, i had told her my drink order and she got it completely wrong. i asked that she please make it per my request and was very polite but she had a very rude tone and was jerky while making the drink. second of all. im surprised how dirty the store is considering how its so small. do better.