Starbucks Coffee Company

I went to do some last minute shopping and stopped by to get some Starbucks Tuesday morning. They were pretty busy and I waited about 8 minutes in line, but they were pretty quick and kept a positive attitude throughout. I could tell they had a lot of online orders as they were running around back and forth but still provided excellent service. The two wonderful ladies, taller brunette and the shorter red head, in the morning were the sweetest. I had a warm greeting at the register and had my caramel brûlée latte made perfectly with a kindly and generous send off. They had no complains and did perfectly by how hard they worked together!! Unfortunately, I overheard some customers around me weren’t as joyful as they were rushed but why wait in a line if you are rushed? I thought those two la

Id give them a 0 but I cant. Waited in line for 5 minutes. 3 other people in line in front of me. The girl finished the drink she was making, took off her apron, made herself a drink and left with 4 more people standing in line. She didnt communicate that they were closing or anything. Just left. Great customer service! I guess Ill be going to Caribou coffe from now on

Rude young Asian girl stepped away from counter after taking the two white mens order before mine. She stated she would be right back with me and proceeded to make online orders. She even told her co worker that the drive up drink was 7 miles away. She then went to the back room and now I’m waiting approx 5 mins. The older white lady then took my order, she was very sweet. The Asian girl returned with a handheld broom and dust pan to sweep the machine behind the register. A target employee walks up and she immediately greets them and called her by name. I finish placing my order but somehow that rude employee completed the target employees order along with an online order before my açaí was ready. I was so uncomfortable and didn’t feel welcomed so I didn’t bother to even shop in the store

So bad. Pulled up to the drive through. Asked for a blonde roast coffee, coffee machine is broken so I was offered an americano instead. The employee asked if there was anything else, so I asked for a splash of coconut milk... waited for about 30 seconds and didn't get a reply so we said "that's it", waited again and decided to just drive up to the window. The people in front of us appeared to have gotten their order messed up so it took a little while before we could pull up to the window. As soon as we could, we pulled up and was almost handed my drink.. i asked if they had heard when I asked to add the coconut milk since no one replied. They forgot, added it, then handed me the drink in exchange for my card. Instead of sticking out the card machine, the employee took my card, and then a

The drinks were great, but drinks were made in a super random order. They made both of my drinks before finishing the orders for the people who ordered before me in line. There were only two employees there at the time, so I was fine with the wait, but I didn't feel like they were being very efficient with their order of operations.