Starbucks Coffee Company

Norton Shores, MI · Coffee shop

Rating
4.1/5
★★★★☆ 4.1
Reviews
20
Rank in Norton Shores
#17
of 42 restaurants
City Percentile
34%
rating percentile
Address
Starbucks Coffee Company, 5057 Harvey St, Norton Shores, MI 49444
Phone
(231) 798-9787
Website
www.starbucks.com/store-locator/store/14314
Status
Open · Closes 8 PM

Starbucks Coffee Company is a restaurant located in Norton Shores, MI. It is one of 42 restaurants listed in Norton Shores. Its 4.1-star rating is slightly below the Norton Shores city average of 4.3 stars. It ranks #17 of 42 restaurants in Norton Shores. There are 10 photos associated with this location.

About Starbucks Coffee Company

Come on in, stay awhile at our welcoming Starbucks coffeehouse in Norton Shores. Savor brewed coffee, tea, espresso, Cold Brew, Refreshers, and seasonal favorites, alongside quality breakfast and lunch sandwiches, wraps, egg bites, and a variety of... More

Hours

Saturday5 AM–8 PM
Sunday5 AM–8 PM
Monday5 AM–8 PM
Tuesday5 AM–8 PM
Wednesday5 AM–8 PM
Thursday5 AM–8 PM
Friday5 AM–8 PM

Customer Reviews

★☆☆☆☆ 1.0 karli preston · Feb 2026

Sarah at the drive thru hates her job and gave the absolute worst service I’ve ever had at this Starbucks. Normally it’s my favorite, sad when one person can ruin it for everyone. My drink was very poorly made, barley any foam On top

★☆☆☆☆ 1.0 Michelle · Mar 2026

Thank you for the cup of milk in replace of the matcha latte I ordered 😭 I’ll gladly just make the recipe at home from now on.

★☆☆☆☆ 1.0 Shirley Waddell · Jul 2025

They started out extremely rude when I got up to order. It was 8:45 and they closed at 9. As someone who worked in customer service for years, I understand being ready to go home. But that is your job until you close. So they kept cutting me off when trying to order, and then made our drinks wrong. I told them they were wrong and she said, so what do you want me to do?! Remake them?! Why yes, ma’am, I do. I have a $40 order. I am disgusted with how they were acting as I could clearly see them through the window. I would not have went but my son’s birthday is today and he asked if we could stop after dinner which took far more time than we anticipated. Do better Starbucks.

★☆☆☆☆ 1.0 Shea Brandel · Nov 2025

I was there this morning and this blonde headed girl was so rude to me because I placed a mobile order and she said make sure you look at the pick up time cause we have to prep for it told me I had to get out of line I WILL NOT BE RETURNING AT ALL RUDE WORKERS!!!!!

★☆☆☆☆ 1.0 Bryan l · Jan 2025

Overpriced. Manager is rude to her employees. Wait time is insane. I'm glad 7 brew opened nearby. They're faster service, more affordable, and I won't ever hear a manager being condescending towards her employees when I go inside. This place used to be better when the gentleman managed this place. It's been going down hill rapidly. Do yourself a favor and try 7 brew, they're quick, affordable and friendly. They also seem to have a better rewards program.

Accessibility & Amenities

✓ Outdoor Seating ✓ Curbside Pickup ✓ Delivery ✓ Drive Through ✓ Onsite Services ✓ Takeout ✓ Dine In ✓ Great Coffee ✓ Great Tea Selection ✓ Breakfast ✓ Lunch ✓ Solo Dining ✓ Good For Working On Laptop ✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Coffee shopBreakfast restaurantCafeCoffee storeEspresso barInternet cafe

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This listing is informational. Contact the business directly to verify credentials, services, and availability.