Starbucks Coffee Company

I don’t know what the problem with this place is but they CONSTANTLY get my order wrong. I’m ordering right off the menu, no mods, nothing complicated. It’s just supposed to be a peppermint WHITE CHOCOLATE mocha. It says it right on the ticket. But somehow every single time they make a regular chocolate mocha. Every time. The people are nice, they always remake it graciously. But why can’t they just read the ticket and make it right the first time???

It used to be my drive thru venti matcha greentea with 6 classic syrups x 2 everyday for over 10 years. Since Starbucks change their matcha power more cheaper quality, i think their family have problem . I stop come much 1 time a week, sad. But I still give it 4 stars cause my 10 years timing.

I ordered a iced Venti pumpkin cream, chai latte, and it was honestly really disappointing. There was barely any cold foam on the top, which is the best part of the drink and the whole thing looked almost completely white like mostly milk. It barely had any flour at all just taste like plain milk with a hint of pumpkin I’ve had this drink plenty of times before, and it usually is so flavorful and balanced, but this one definitely made wrong. Really frustrating when you spent seven dollars or more on something that taste like nothing like what you ordered.

Decided to stop for a Starbucks since I haven't had any in a long time and then immediately remembered why I hate it. How can you be a coffee shop and not be able to make a basic Americano came out burnt and watery the worst coffee I've had even Dunkin tastes better and that's saying alot

I ordered an iced lavander cream oat milk matcha today like I do every other day at different locations, and this was the worst one I’ve ever had. There were many clumps of matcha powder and barely any lavander cream. I didn’t have time to make my way around to ask for another drink or a refund, but honestly I’m very disappointed. Probably the worst drink I’ve ever had at a coffee shop. I finished it but you can see all the remaining lumps stuck to the wall of the cup.