Starbucks Coffee Company

Warm day and I'm finally frappie! Place order online. Pulled up to Windows said it was for me. Two cars ahead maybe 2 minute wait picked up my delicious frappe and rolled on. Fast, well done, Pleasant staff

I have been to this location a few times recently and unfortunately each time the experience was more unpleasant. Today I walked in to an empty line and the baristas tending to either online orders or drive thru. Acknowledging that I am there after 2-3 mins would be expected. They seemed annoyed to even take my order. It wasn’t busy at all. Also the tables, bathrooms, and floors were filthy. The staff is unfriendly and this has been consistent over my last 3 visits.

I visit this Starbucks regularly, no issues at all. Recently I’ve been getting pretty negative experiences. These past two days, I’ve received attitude when asking for a bag or a cup holders. FYI I normally order 2 or more cups of coffee per visit, there’s always empty handed workers but seemed annoyed when I ask for service. Another issue was the lids weren’t full shut causing spills all over my car seats. I feel deeply disrespected and disappointed not only by the service, but by what felt like a clear difference in how customers were treated. The staff appeared significantly more polite and welcoming toward white customers, which made the experience upsetting.

We were on the way to the convention center and stopped at the first Starbucks we saw. We had ordered a few different mobile orders for food and then one drink order. I’m very particular with my drinks so I told the barista what I was looking for achieving exactly since the app would not let me. I ordered a hot double espresso with pistachio sauce and salted brown toppings that I paid additional for, but I wanted it balanced . I could have just let her make it and then complained it was wrong and wasted her time to remake it “baristas promise” and let her waste more milk and time then me having to be disappointed with her lack of professional skills and Hospitality. I don’t order a latte because it’s too much milk and so I asked for extra warm milk, since the milk is free and I didn’t want

Pretty good Starbucks branch. Baristas are friendly and they always get our orders right. Mobile orders are easy to pick up too since they've updated their counter. Look for your order under the first letter of your name.