Starbucks Coffee Company

I’ve been to Starbucks locations all over Connecticut, and I can confidently say this one is hands down the best when it comes to service. I’m a pretty tough critic, but every single time I come here I’m greeted with genuine kindness, warm smiles, and such positive energy. You can truly tell the staff care about people, not just about getting drinks out quickly. I’ve interacted with multiple team members on different days, and every one of them has been consistently kind, welcoming, and patient. There have honestly been days where that simple human kindness meant more than they probably realize, and it never goes unnoticed. Thank you to this amazing team for creating such a warm and uplifting environment. It makes a real difference, and it’s the reason this location is my number one.

The WiFi is horrible!! Unfortunately, some employees feel it necessary to jam the WiFi if the feel a customer frequents the shop to use the WiFi per a fellow coffee drinker and WiFi user (a little conspiracy theory ish 🧐). Sad, to hear this info.

Second time having issues with my order. The first time they made my London fog with with regular milk and I had a horrible experience with my lactose intolerance after. This time my chai latte tasted like water, artificial sweetener, and sadness. Barely any oatmilk flavor to speak of. Will not be coming back to this Starbucks, there's plenty better ones elsewhere nearby.

Omg I was having a rough morning and today who ever did my frap did an amazing job, thank you so much they did my day 🙂

I try to avoid this Starbucks and sometimes go across town because every time I come into this one it's a mess and nasty behind the counter and the customer service definitely needs to be approved on. As a serve, seafood protection manager myself, I don't know how this store passes inspection