Starbucks Coffee Company

A somewhat clean shop. The sleeping homeless guy outside was a little off putting, even when the manager walked right past him. Perhaps this is normal for this location. That aside, there is very little personality in the service. Almost like it’s an inconvenience to have customers. Then it did take a good while to make our beverages, even though I was the only one in the store.

I’m guessing they changed personnel my Matcha drink tastes more like milk than actual Matcha. Can even see how pale my drink is. It used to be great.

Was excited to try the Gingerbread Latte, and was quickly disappointed it tasted like hot sink water with some sweetener, I didn't taste any espresso or gingerbread, and I didn't tastenmy drink till I was already home 😮‍💨I don't get it isn't there measurements they follow for every drink? Why is it so hard to get it right? This is why I never try anything new, I'm paying too much money for a coffee to be disappointed.

This Starbucks is fairly new in recent years to the area and has been a great addition providing a remote work space able well as study space for the community. I usually go through the drive through and I pop in here and there inside and take my meal to go. Today however, I was working remotely and was making phone calls and the music was on full blast! We’re talking volume up so high you couldn’t even hear yourself thinking… I was doing important work and even messed up my work because the music messed up my focus and made me more anxious than the calm setting that it should be. I called in to provide my feedback. I do note that it’s not the only Starbucks that does this high max volume music and I’m fed up I am going to start calling in to give my feedback. The staff should consider the

ID GIVE YOU ZERO STARS IF I COULD. HORRIBLE CUSTOMER SERVICE. GAVE ME THE WRONG ORDER AND CHARGED ME INCORRECTLY.