Starbucks Coffee Company

This Starbucks is not the cleanest as it is not cleaned very good. The floors are dirty and tables are not cleaned regularly. The food taste okay but when it is heated up it slides in the pouch it’s put in and all over the bag when you go to take it out. We also ordered 6 drinks. Everyone of them were wrong! No joke, one had only creamer and ice without coffee. We ordered two cookie crumble’s one was suppose to have no coffee and the other sub white mocha yeah/no they both had coffee and no sub white mocha. The other two were hot chocolate tasted like water and coco powder. The last one was a pink drink and wasn’t even there as we noticed it when we got home. There is a small skinny girl, black hair was very rude and not friendly at all! This is very close to home but would rather drive to

We stopped at this location in Madras Oregon on Prince last night after driving over 8 hours through terrible weather after seeing my father in law in hospice. We still had a 4 hour drive ahead of us and I had a terrible headache. I ordered a hot chocolate for my daughter that came out barely warm and a flat white with an extra shot for myself. At the window, I asked for 1 splenda to be added to my flat white (which wasn't even started yet) and the sweetheart at the window said "no problem". The drive through window was still open when she asked the barista with the red & black hair, to add a splenda, and she responded with "why didn't you just tell them we don't have any"? I kept my mouth shut & just waited but noticed the drink she was making, that turned out to be mine, was made with

Absolutely the worst. A couple days ago, they "lost" our stickers for our drinks and we had to wait like an extra 10 minutes, so they gave me a gift card that says "Your next one is on us". I come back through and order my normal drink, hand the cashier the card and they say I have a balance due. Don't invite me back for an "on us" beverage and then charge me for it. Pathetic and embarrassing.

Whoever they had working the window this morning (12-26) was very unpleasant. I hate to leave a bad review, but this wasn’t my first bad interaction with her. Everyone else who I’ve seen working the window has been great.

New Chai is totally different formula. It taste gross. This new recipe is terrible. You lost me as a customer that was the only drink I came in to get there.