Starbucks Coffee Company

I frequent this Kroger located Starbucks because it’s close to where I live as well as I don’t want to travel down busy Wards Road. But the employees here are always nice and very quick. I love it! Only thing I would add is if you are someone who eats at Starbucks be aware of the limit of items they may have on hand because even today they were out of a number of items. I don’t eat at Starbucks like that so that’s why it didn’t affect my rating.

The store said it was open online and allowed me to place an online order for pickup, then took my 7 dollars for a coffee I never got. Nobody was in Starbucks and a Kroger worker said nobody is coming because of the snowy roads. Called the next day so they could give me a return and the manager Angie was very rude to me and would not accommodate me in any way and said to call corporate Starbucks. Laughable how rude this lady was. Should not be in management if you have no people skills. Mind you I was not rude to her and was understanding of the situation.

Specifically requested a soy chai latte detailing that the person I was getting it 4 was allergic to milk. As soon as she took a sip her tongue started itching. They definitely used regular milk. I tasted it because she could not drink it and it was definitely not soy.

My daughters got a coffee from here and the service was pretty fast. This store is located in the front of the Kroger near the flowers.

I absolutely loved this Starbucks. I just got back from there and am so happy I went. The lady who helped me was SO sweet. I went in with a "Secret Menu" order and felt so bad because I know it puts more work on them, but she was amazing. I felt better than when I came in. She made the drink perfectly; it tastes amazing. Whoever that girl was deserves a reward.