Starbucks Coffee Company

I'm bummed out the recipe was changed for the honey citrus mint tea.. i was feeling under the weather and that sounded REALLY good since I'm not a tea drinker. Didn't like it .I hope the name gets changed cuz it's "chamomile tea", not Citrus Honey Mint anymore 😕 And I felt so deceived lol

Ordered two extra hot drinks, NO SLEEVES. There was 7 people on shift this morning 12/14 @ 8:15am and not a single person greeted us. We had a mobile order and my husband went in to get it and no one greeted him either. I went in there and had to tell the crew that hot drinks require sleeves. They all looked dumbfounded. Someone come retrain this store. Shouldn’t have so many people on shift and not a single one knows what’s going on. Plus the customer area was filthy.

I usually get the egg, pesto and mozzarella sandwich. The last time I got it there was no mozzarella in it which totally ruined the sandwich. I went all the way back and told them there was no mozzarella. They apologized and gave me another one. That one barely had any in it at all. Why didn't they check the replacement one? The next time I came I mentioned what happened and was told they don't make the sandwiches. Maybe they should check what they are selling to customers. Unacceptable.

I really need to stop going to Starbucks. Paying over 5 dollars for basically a cup of ice and few sips. I guess I need to also learn what light ice means in Starbucks language, because regardless it means extra ice.

I need a restroom more than the coffee, their dining room was not open at 5:00 a.m., but I gave three stars because they are right next door to a Chevron station that was open so I used their restroom instead and then bought their coffee, and then I called the Starbucks and canceled my mobile order at starbucks. If they do not refund my money I will be lowering this review. Full-time drivers are on the road a lot and we need access to public restrooms. The only reason we shop at a lot of these restaurants is so that we have restroom access, not because their food is actually any good.