Starbucks Coffee Company

I asked an older lady with glasses if they had a grilled cheese and she very rudely told me no. I then moved on to ask for the drink which I seen on tiktok and had different things added in and she proceeded to yell at me and tell me that they dont have that drink. I ended up ordering an ice vanilla matcha instead and when I received it it was basically just foam. I had asked for more vanilla syrup and she said she had already put some in there so I said I was wondering if she could add more. She then very rudely sighed and told me there was already vanilla in it. She yelled at me that it was too difficult to add since the cup was full and it would cost extra. I am very disappointed, this ruined my fun day I was having and I will not be going back. Not to mention I was the one to apologize

After dropping a couple hundred dollars on groceries in Hy-Vee my wife wanted a drink. I guess the kids at Starbucks had a party to get to and shut it down a little early. Just our luck I guess.

Ordered drinks at 12:11 and did not get them till 12:30. There was whip cream all over the cups, The barista ended up doing other drinks out of order. I will continue to go to scooters.They are efficient and friendly.

5 stars for service. The staff here are excellent! Much more customer oriented than in larger cities. My drinks are always perfect, better than what I get at home in Nashville. My only complaint is more against their policy, you can not use your Starbucks Stars here for upgrades or free items, hence the 4 ⭐.

Good drinks but the girls are there to work, not to chat when theres a line of people. I stood there and watched one girl hold my drink in her hand for quite some time because she was chatting. She finally realized she had a finished drink in her hands. If it's dead and ur chatting then great, but when there's a nice line, pay attention.