Starbucks Coffee Company

I put in my order of four drinks in at 3:41pm on 9/26/25 at register 9. One of the drinks was a mint majesty tea with 2 honey.. We got all drink but not the tea. So my friend went up to inquire and she was told the tea was taken off of the order. It is not okay for that to happen in my opinion. I didnt get the name of the employee's name but he had thick dark hair in a pony tail that stuck out under his hat.

Clean inside. Service was nice. The Banana nut bread was dry and no nuts inside the bread, only on top. The ham n cheese croissant was also dry and very little ham. Both had ok taste. Just expect higher end taste and moisture with prices charged in my opinion.

This is the slowest Starbucks location I have ever visited. They are consistently out of products, or at least they mark it that way in the app. My order rarely taste the same as it did before, or even in comparison to other Starbucks. After spending roughly 30-45 minutes in the drive thru after ordering ahead on the app, I parked and went inside to grab my order. I do understand that my order was placed for the drive thru, however, due to the excessive wait I just wanted to grab it inside the store instead. (I had not even made it to the speaker yet) This is normally not an issue at all for me at other locations. However, the woman I asked was extremely rude and before she would hand me my order she told me not to do that again, she told me to pick up the order wherever I chose in the app

So after placing an order for $11.50’s worth of drink and food to be picked up in the lobby I get there to find a sign on the door that says the lobby is closed. My only option is to sit in line behind cars lined all the way around the building and out to the side street. Unfortunately, due to time constraints that could not happen, which was why I placed the order ahead. So Starbucks, you may have gotten my money today and kept my product because I couldn’t afford to be late for work, but you won’t get any more of it. I’ll be taking my business elsewhere and as far as your red cup, well I won’t be needing it.

The service was really bad. I struggle with reading some things and no one would read me off any menu items so I didn’t know what they made for coffee and I wanted to order something good and the coffee I got tasted really strong.