Starbucks Coffee Company

(09-27-25) I had a really bad experience while I was ordering through the drive-through they kept passing the headset through three Different people not only that while I was ordering everyone in the background was laughing just having Random conversations. I ordered my coffee with two extra pumps of vanilla, and someone in the background said “DAMMN 8”while the guy was taking my order he kept laughing, not only that there was something in the bottom of my drinks. I went back (09-28-25) to get a refund asked for a cup of water and they said no that they where t allowed to give water cups. It was a hot day and not only did I have to spend my gas, money, and time but still couldn’t get a cup of water NEVER COMING BACK TO THIS STARBUCKS. ITS DISGUSTING AND EVERYONE IS RUDE AND DISRESPECTFUL H

This place in particular it's most of the time very slow always short on stuff bad service long waits. Was there this morning not only waited for a while in the the drive thru , but Jesus the manager was upset because I wanted to pay my items in 2 diferent transactions. End up not giving me the order I placed just because I mentioned about the long wait. By him refusing me service is not very professional coming from a ( manager) I don't think he likes his job and what is he teaching the other employees.

Thank you Valeria and Christopher for helping today. Got there around 5:20 am and they were awesome. Valerie answer the question about the protein matcha with a big smile. Thank you guys for having a very nice attitude and good customer service. Hope your supervisor sees this.

don't usually come to this Starbucks, today I was like well, how could they mess up a regular tea right? So yeah... I had to ask for a cup sleeve while burning my hand because it was missing one and then to my surprise the didn't even bother to bring out the paper from the teabags ... they just tossed them in my cup! Let's call it laziness? Gross 🫣

Terrible experience!! I order on the drive thru it was 9 pm I approached to pay and I gave the Rude lady 100 dls bill, she tells me that’s they do not accept 100 dls bill , clarifying there’s no sign where it’s says no 100 dls bills ! She then tells me that she is going to see if there is change on the back . I waited around 3 minutes she comes back saying there is no change and closes the window in my face ! I waited there for a couple of minutes another rude lady comes and tells me ! We do hay accept 100 dollar bill we are closing already! (Minding at was 9 pm and on the app says they close at 11pm) both ladies had really bad attitude one of them close the window on my face and throw me the bill !! Never coming back to this place !!! Managers , supervisors , vicepresidente and president