Starbucks Coffee Company

Some customer service training really needs to be done at this location. The way my daughter and I were treated by the guy at the counter tonight was something I’ve never experienced and I was just simply shocked.

I ordered my coffee here for years now, have about 800 star in my account but the quality of this shop just go down and down, today i order 3 long shot with 4 white mocha and it taste like they only do 1 shot, end up throw the coffee away.

Definitely sure no one here knows how to make my drink here correctly except the manager. She's a sweet young lady. She makes it better than anyone and always has a smile. The young lady this morning just knew she made it right! Twice! Now I'm going to another location to still get it remade. Happy birthday to me 🙄

They always make my drink perfect! I love the older black lady who works. She’s amazing

Edit 9-22-24 I will attach a review from almost a year ago of the 5 stars I gave and the narrative down below, because the last few visits this month have resulted in 30 minute waits, being told they can’t serve anyone else in line, being told “ it’s gonna be a hot minute “ if you’re getting a drink. In these instances you have 1 or 2 employees working there. This is on management to get staffing squared away. I don’t know if Kroger needs to address this or Starbucks but come on folks this is bad. We visit basically every time we grocery shop and have yet to have an issue or complaint. They always seem to do a bang up job and for the most part the staff are pleasant and polite.