Starbucks Coffee Company

This is one of my favorite Starbucks to stop by on my way to work at Feldman Chrysler Dodge Jeep & RAM in Clarkston. I love the new location — it’s bright, clean, and always has such a welcoming vibe. The staff here is consistently friendly and upbeat, even during the busy morning rush. When you grab your coffee inside, you’ll notice they know many regulars by name, which makes the experience feel personal and community-driven. I usually pair my drink with a quick breakfast before heading to the dealership, and it’s always made just right. A great start to any morning!

As a former Starbucks partner, I am very disappointed. The girl on DTO, Claire, who took my order in the drive through was rude, incorrectly put in my order, and kept interrupting me mid sentence with “anything else?”. She clicked through the order so fast it closed out and I couldn’t even double check the screen to see if it was even correct, and she did not verify my drink order was correct verbally. At the window, she didn’t say a word to us, just scanned the app shut the doors and walked away for minutes, giving us my drink without saying a word. Where’s the Starbucks Connection? Where is the simple good morning and have a great day? That is bare minimum if you don’t feel like talking, treat us like a human and not like another number. The store was not even busy and when she closed th

Placed a mobile order this morning with an estimated pickup time of 5-8 minutes. I didn’t receive my order until 33 minutes later, and the store wasn’t even busy. While waiting, I watched one employee ask to go on break, then all four employees on duty huddled around an iPad to discuss their break schedules while customer orders sat unfulfilled. There was no sense of urgency, no acknowledgment of waiting customers, and no apparent concern that drinks were piling up. This isn’t an isolated incident. I’ve had similar experiences at this location multiple times, and it’s become clear there’s a deeper culture problem here. The staff seems disengaged and unmotivated, with little accountability for actually serving customers. There’s an attitude that breaks and personal conversations take priori

Frosty the Snowman appreciates that his Decaf Cappuccino is always made just right, Mmmm Mmmm good till last drop! And sometimes, he gets Little Frosty a Christmas cake-pop, if they're good! Stay Frosty! ✌️

It’s my number one location. It’s right by my house. It’s very convenient. Every staff member works There are great their customer service it’s fantastic they always make you feel welcome. They know me by name even though sometimes I’m in and out just to grab my nonfat latte extra hot , they know my order they acknowledge every single customer. Thank you so much for being great at your job .