Starbucks Coffee Company

Taking too long I want to put a review short in costumers and still was to slow on the costumers service and I waited for a while that they gave me a melted drink!!!! The Starbucks on Taylor St in San Jose California is a lot faster costumer service.

Even though they were busy, everyone was friendly and attentive.

Overcharged and super rude associate. I ordered a lemon loaf cake. Price Tag shows 3.65 and he charged me 3.95 (about 10% more, really?) I noticed immediately and he said there was nothing he could do, that the price has gone up? What? I hope a manager replies to that and solve that issue. Edit: went inside after 5 minutes to use the restroom and they added a new "tag" showing the "new" price. how bizarre. Asked to speak with a manager and he again, rude as before said she said busy. The manager who was sitting behind said there was nothing the associate could have done to "lower" the price. I did not ask to lower the price but our right as customer is to be charged whatever says in the price list. Hope this can get escalated. They never apologized. I want at least the difference to be re

Some guy here reached over the counter and put a tip for himself while I wasn’t looking I only realized because I saw my account was charged $14.45 and the drink online was $6 I was already home and didn’t go back but I have always gone to this store but this is the first time this has ever happened to me very disappointed they would hire someone like that.

It was closed before 9pm. We drove 15 miles because their page said they were open until 9 o’clock. We got there 8:55 and the door was locked and they were counting cash and cleaning the place up. They did not acknowledges knocking on the door. Why publish hours if you aren’t going to observe them? If you’re going to close early, you should say so.