Starbucks Coffee Company

Ordered a bacon gouda, was running late for work so I didnt open it there. When I finally opened it, as usual the top was half way off the sandwich so I took it off to readjust it and there was 0 bacon on it. Guess I got a baconless gouda, tried to contact support and that was a absolute joke.

I have been a long time customer of Starbucks and even worked at Starbucks for 7 years back in the day. This morning I bought my usual drink before driving 2 hours to get to a work meeting. After drinking my coffee and driving for that long, I needed to use the bathroom and get some water. Of course my go to is [was] always Starbucks. However, this location told me I couldn't have water unless I bought something. I told them I already bought my coffee from Starbucks this morning and just need some water. They insisted their policy is you have to buy from their store. I worked for Starbucks a long time and had never heard of such a policy, so I questioned it. Tey said it is a new policy. STARBUCKS you have strayed away from the great service you were about when I worked for you. Terrible po

We ordered two drinks and they never asked our names. After 35 minutes of watching other customers get their drinks, we asked for ours. They put it where it couldn't be seen and said nothing. By then, the ice diluted the drink, it was no longer cold, and we had already cooled down from our run.

Usually come here after hitting up Woodward. I order my drink and ask for iced water at the counter. Today, I mobile ordered and walked in. No welcome. I stopped at the counter where people that order their drinks inside starbucks and asked for an iced water. The barista was super rude when she stated that the iced water is only for starbucks customers. She assumed i hadn't placed and order. I understand that they don't want anybody just waking in to ask for water. However, her attitude and facial expressions when she spoke to me was unnecessary. Her manner of speaking to me felt belittling. I honestly hope that barista does not speak to ALL stabucks customers that way nor continue to ASSUME that EVERYONE who walks inside to ask for water hasn't already ordered a Starbucks drink.

The Starbucks at Fort Washington close their bathroom to the public 2 hour prior to closing because they clean it. This is terrible customer service. They don't care about the customers at all! According to the crew, they close it because the "bleach has to dry", what a lame excuse! Be aware that you will be denied a bathroom when you go there. I would never go back.