Starbucks Coffee Company

This Starbucks is the worse Starbucks of the area, always new staff and they don’t know what they doing, 3 times ordered dragon fruit lemonade drink, and we always order light ice and they never do that, the last time I checked and I realize bunch of ice in the venty one and I asked the guy who did the drink and he was telling me that’s the way they been trained to do, and is not true because other Starbucks around do it different, very disappointing. Looks like they don’t follow customers request!!!

This is my second negative review at this particular location. I've managed Starbucks before and I and very dissatisfied with their service. This time, I came in there were four people behind the counter and no one said hello. I can deal with that but I waited a few minutes and then The barista asked me if I had a mobile order and she just handed me my drink. No smile no thank you nothing. Remember the consumers are the ones that keep your job. The store manager needs to do better with teaching The team how to be warm and welcoming and also show gratitude. Since this is the second negative experience I've had with this location, I'm starting to notice a pattern.

They replaced my favorite plastic caps with the poo poo paper ones. This is unacceptable. Return plastic caps. Make them great again Update. They fixed it! Now Starbucks is Great Again 🇺🇸

I made an error in my order but the barista was kind enough to remake it for me. Thank you!! You can get a free refill if you finish your handcraft or brew drink in the cafe.

***Came back in town for a visit. Still excellent customer service. Abby was very pleasant and tentative. Good customer service. Drink was spot on!