Starbucks Coffee Company

I have ordered multiple times online, showed up to my order not ready and the employee just standing there. I was told I could place my order at the other end. Had to let her know I placed a mobile order. Then she forgot my sugar free syrup. The sugar free syrup has been forgotten on many of my orders. Today was the last straw. I was in a rush and tried giving them the benefit of the doubt. But once again there was no sugar free syrup. Didn't notice it until I was down the road.

I go to this location every day for my coffee. this location got a new manager- it has gone downhill so much. she is awful, rude, and all the employees look stressed under her management. the previous manager, I believe she was pregnant and didn't return after having the baby, was kind and seemed to have things under control. bring her back. the only 3 that seem to have wonderful customer skills are Roxy, Sarah, & Joslyn.

Normally when I come here if the girls are busy they still great you and acknowledge they see you and will be right with you. Except one person and unfortunately the last few times i have been served by this person, doesn’t greet you until that person is done even if it took 10 minutes. Takes 2 seconds to acknowledge someone. I asked for a straw with my drink after waiting for that person to finish what they were doing and that person threw it on the counter as I reach for it. Order a gingerbread latte twice no whip just made it whoever they wanted to. Gave my husband some one else’s order when I went back to pick it up had to wait some time for the correction as everyone else got served. Other than that I love Starbucks. I might change my review once they get rid of the problem child the

Inside Family Fare Quick and friendly- brand new clean space.

I’ve only been here twice since it opened but both times I was served by the same person and they were always super friendly :)