Starbucks Coffee Company

Alonso made one of the best Starbucks drinks I’ve ever had! Not only was the drink absolutely perfect, but his positive energy truly made our experience special. He was so happy while preparing our drinks and even shared that it’s one of his favorites, which made it even more enjoyable. His enthusiasm and kindness really stood out. We will definitely be coming back on our next ski days!

Went to this location early this morning with a friend and had one of the most uncomfortable customer service experiences I’ve had in a long time. There was no line, no one waiting, and three employees behind the counter. The moment I walked up, I wasn’t greeted and was looked at by the cashier as if I was inconveniencing her. I asked the cashier behind the counter two simple questions about my drink and if they had bagels, and both answers came with smart, dismissive remarks instead of basic customer service. Nothing about the interaction was welcoming. We felt awkward and uncomfortable the entire time, which is the opposite of what you expect walking into a coffee shop or any Starbucks I’ve been to. If ordering a drink feels like a burden to the staff, that’s a serious problem. Cashier

Not only did they ask my husband what goes into his drink after we ordered it on the mobile app (not just like do you want room for cream/sugar but legit what goes into it) bit this was my tall nitro coldbrew- not even 1/2 full.

Lady took my order and l payed for it. One of her friends later came before she started my order and took her friend's order and gave her friends order first. I waited for my order for 10 minutes or more, then she gave me my order and the drink was done wrong.

We were leaving Colorado early but planned to leave in time to grab coffee first. I saw this Starbucks was open at 6:00 so that worked perfect. Got there at 6:10, there was a lady wiping down some things at the counter. I went to the counter to order and she tells me, “I don’t have anything ready for you.” I replied, “Oh I am sorry, I thought you opened at 6:00?” She then tells me that they do open at 6:00, but today it will be 6:20 before they are ready. Then she proceeds to tell me that they are also closing at 5:00. I went to Dunkin across the street and it is fantastic. Don’t count on this place being open!