Starbucks Coffee Company

Came by for my normal order I’ve gotten for years and even made myself when I was an employee at this location. However last few times they decided to not fill my cup up. Previously I said something and they gave me my extra foam in a short cup and apologized. This time they said they can’t give me the extra foam I paid a $1.25 for on each drink and that they refuse to remake or give me extra in a separate cup (like they did before) and lots of negative energy and I went to the locust grove Starbucks before school and they happily remade it for me. I’m not sure what’s going on with this location if it’s the management or just malicious intent since I’ve left this store. I feel like if I was a normal customer with no previous affiliation the order accuracy would have been there and customer

I just wanna say my experience at this Starbucks is one of a kind when i walk in I’m treated like family so when I see them, I say hey cousins and they respond. The atmosphere is warming. It’s a good time. It’s one of the benefits of my morning I look forward to even when I’m in a bad mood. I love the fact that I could lift their spirits and they lift mine as well. There are truly some special people at this Starbucks. Thank you for your amazing service every single morning. I love all my cousins.❤️

I absolutely love this place. Customer service is topped here. All of the girls and guys are nice and do their best get you in and out! Plus they remember your name

This starbucks is a true gem! They get to know their customers on a personal level & create such a warm and welcoming environment to start the day! The employees are such hard workers who make every attempt to keep all customers happy!

This location used to be good but since the management changed, it’s been a chaotic mess. they clearly only prioritize the drive thru.. I sat and waited PATIENTLY for 10 plus mins for an order that was already bagged an ready to go….. they were too busy throwing cups and lids all around the bag to realize someone was there to pick it up…. Of course after waiting, I asked a member to please hand me the order since 5 others walked passed and didn’t think to call it out. She of course got an attitude and asked to see my phone, then explained how busy they are. Listen I’ve worked at this location many years ago and have worked in fast food for many more, i understand the rush and the busyness (that’s why i waited 15 mins for a bagged order…) but what i saw was just ridiculous.Smh