Starbucks Coffee Company

I was hold myself to make a review to this location thinking that they may improve some how. But not . They have become the worst Starbucks location ever. I would love to come here every day but the baristas and people at the front are so unprofessional. They don’t greet to you at all . They smile. They complain over the counter for the customer to hear how disappointed they are to coming to work , especially on Friday’s when they get more business. They definitely need new employees, managers and make the customer feel good, happy to come back every day.

I come almost every day to spend my money at this Starbucks… most of times driving thru… but today I also wanted to use the restroom… guess what? They have a restroom just for it to be always out of service or “closed”… what a joke! Just don’t “offer” the bathroom service if you won’t allow your paying customers to ever get to use it… I guess a $10 coffee is not revenue enough to maintain a basic need (like a bathroom) available for your clients. Also my coffee took about 20 min to be prepared… and the place as you can see in pictures is not even busy. Disappointing.

As an avid Starbucks customer, who orders the same thing every visit. . I normally order my drinks with no ice/light ice but this is the the first time/location that filled the cup only 3/4 of the way to compensate for the lack of ice. And I can honestly say this is the first time this has ever happened to me PERIOD (as someone who is not the biggest fan of ice). Honestly a serious turn off. If I wanted a medium drink I would’ve ordered one. Definitely would be my last visit to this location…

This rating is well deserved. From the time I entered that drive through i was shocked. FILTH,GARBAGE, THE ONLY DRIVE-THRU I HAVE EVER SEEN LIKE THAT. all the wat through. When I told the cashier that it needs cleaning that that just is not a good look for Starbucks her reply was," our customers are nasty. They do that. What???. It was very windy a few days back and ya'll nasty workers didn't clean the drive through. Did she even care that she was saying that to a customer? Two days later I went back to ask for a sugar plum danish ,you know trying to get my points. Same filth. Who washes their front and not their back. Filthy people. That's a very lazy manager. Same garbage in the same spots.

Parking is tight and service was slow for a mobile order. Enjoyed our drinks. Today, 12/21, the barista didn't seem to be hearing well. I had to repeat multiple times, and then he was soft spoken. Was not asked for my name.