Starbucks Coffee Company

This place is the best! :D The food was immaculate and I LOVED their pumpkin spice latte with oat milk. It’s a cozy environment to study after school or take your friends to if you want to hang out in a quiet place. The customer service was superb, and the staff members were welcoming to every guest who came through the door. Especially one worker there, I think she had locs and she wore some cheetah or pink hair clips, she was very inviting. Unfortunately, on the same day that this was posted, some customers didn’t get the memo and were being extremely rude to the staff. A group of middle school girls were being loud and disruptive. It’s disappointing they felt entitled enough to expect staff to not follow policy, ask questions, or do their jobs. If you don’t know what you want to order i

Honestly, 10/10. I loveeed it here, and I'm coming back FOR SURE. The service was quick, great and efficient! Despite some reviews, the place has changed overtime. I do truly recommend this Starbucks! No attitude shown by the baristas, and my drink was made in less than 3 minutes. Every other starbucks I've gone to has had me wait absurd amounts of time for some coffee. I just want it simple and easy. Your girl needs coffee, y'know? Anyways, amazing place. If you're looking for a starbucks that won't let you down, this is the one!

Unfortunately, this location missed the mark. The drink was incorrect, the wait was longer than expected for a relatively slow period, and the customer service felt dismissive when the issue was mentioned. Starbucks sets a standard for consistency and service, and this visit fell well below it. At these prices, customers shouldn’t have to settle for subpar quality or attitude. Disappointing experience overall

I’ve visited this Starbucks multiple times per month in the last year and the service gets worse each time. As stated in other reviews, the employees are indifferent and unfriendly. When visiting in store, no one greets you and even when there isn’t a line, you’ll have to wait several minutes before being acknowledged and even longer to get your order. The employee moral is dismal and they seem short staffed which is fully reflected in the service. As for drink quality, my order is never consistent even though it is a staple drink on the menu. I’ve had to ask that they remake it on several visits. Such a different experience than other locations and very disappointing. Just do better!

Aliya was dismissive and rude when asked to remake my drink. I come to this location because it’s close to work. It’s very unfortunate. Her customer service skills need improvement. Aliya doesn’t work well with the fast paste demand of this job, which results in drinks being made incorrectly.