Starbucks Coffee Company

I think the experience people receive at Starbucks or any coffee shop is highly dependent upon the specific baristas working there, but at least the one I had was extremely bubbly, fun, and exciting. Her name was Gabby!

This Starbucks is located inside of Hyvee and does NOT have a drive through. Once you get inside the store, it is right in the front through the doors. Also keep in mind that this location gets a lot of traffic being located in a strip mall and the parking lot gets quite packed. Would be nice if they were able to move to a bigger location. I have gotten a coffee from here a few times while I went shopping and haven't had any issues with their service or the quality of the drinks. Because I am treating myself, I normally get a fancier type of coffee than just a regular cup of joe. I have also had the baristas make my girls a non caffenated drink similar to what I get and they are always super helpful in picking that out for them. I do feel that Starbucks is quite expensive so I save up gift

What happened to the old manager Karen that was there for many years? She actually knew customer service and how to get the drinks out in a timely manner and always with a smile on her face. None of the workers there now know what they’re doing or how to make a drink. Every time I come here, they always mess it up horribly. And it takes 10 minutes for them to hand me my coffee, even when I’m the only person waiting in line. They’re all too busy talking to each other and hardly even acknowledge their customers.

The employee who helped me was so nice! I can't remember his name, but I remember his name tag said he'd been there since 2021. Anyway, he was really helpful with getting an order of one of those big coffee things with 12 servings. Very good experience!

Service was great! Drink was prepared quick, and was delicious! Keep in mind, this is a kiosk inside of the grocery store. While they can accept Starbucks Gift Cards as payment, they can NOT redeem rewards!!!! This is a Starbucks kiosk run by the Hy-Vee employees.