Starbucks Coffee Company

This location is commonly mistaken for the Starbucks located inside the VONS across the street, and I happened to make the mistake couple nights ago. I’m kind of glad that the mistake was made and stumbled across this location because the baristas were awesome! Alessandro, Defy, and Jesse were the A team that night and made everyone feel welcomed and were super friendly! Would definitely visit this location more often when I’m in the area.

Dirtiest store I’ve ever been in. stood at the register for 10 minutes before anyone acknowledged me and I was the only customer in the store , all the employees standing around talking to eachother. They asked eachother who had a register, everyone ignored it and kept talking amongst themselves. When they finally made my drinks it was a new barista. When she was asking what went in the drink they kept telling her to figure it out.

I gotta say this store is well organized, they have enough space to move around and have a separate table for mobile and pick-up. Employees are all wearing masks and making sure that you are safe. Kudos to management.

I go almost every morning to get a coffee. This morning I had a horrible experience with one of the girls at the drive thru. She seemed to be having a bad day and gave me the worst attitude. I was trying to pay with Apple Pay and she was very aggressive in her tone of voice and rolled her eyes and gave me horrible attitude. She aggressively told me that I need to click on the tip options. I had already clicked it and was trying to scan my phone to pay. She was frustrated and kept telling me I had to click the option and I told her I did and I’m trying to scan. I confronted her about her bad attitude because I couldn’t take her tone of voice and the faces she was making at me. She told me it’s not personal and that it’s really busy. I let her know that I’ve worked customer service for year

Extremely rude management. When they messed up with my drink 3 times, I was still polite and just asked to make the one I ordered (nothing special, just seasonal lavender oat latte from a poster). A girl did not listen what I said at register, same as barista (because people automatically I noticed here do not listen what you say - I have Slavic accent, even though my English level is perfect and pronouncation is clear). Then a young man manager angry same as all of 3 were, even I until the end was just average customer, said to me: “OK WE ARE BUSY, I WILL ISSUE YOU A REFUND”. He was not even there and instead of saying SORRY to me, started BLAME ME in their mistake, I understand that I always treated like that no matter if I am a customer or work anywhere. So LATER ON WHEN I JUST SAID CLE