Starbucks Coffee Company

Since when did Starbucks start discriminating? Last I checked there was a lawsuit over something similar to this. Last I checked you could go in sit down use the bathroom & even just get a cup of free water without it being a problem. Why's like this again?

I’m very disappointed with how mobile drive-thru orders are being handled. I actually placed my mobile order while already sitting in a long drive-thru line, expecting that by the time I reached the window my order would be ready — just like it would be if I had simply ordered at the speaker. Instead, after placing the mobile order and informing the cashier I was there to pick it up, I was told I may have to pull around and wait anyway. That completely defeats the purpose of ordering ahead. If customers still have to wait the same amount of time (or longer), then the mobile pickup system isn’t functioning as a convenience. And the cashier had horrible customer service once I reached the window. Just a “here’s this” no thank you, have a good day or anything. I will stick to the Starbucks

I had to stop what i was doing just now to make sure I recognized the staff at this location. The staff here inside & through the drive thru are the happiest and friendliest people ! They are happy to assist you & they do it with a smile. Even when I’m closer to the other location I still come over here. It’s so delightful to be met with people who are kind & consistent with their service.

Last week a cup of coffee was spilled all over me due to an unsecured lid. The coffee did not even make it to my cup holder. I was still at the windows, the girl was new. NO ONE APOLOGIZED. I had been a regular customer to this location but it was treated like it was my fault. NEVER AGAIN.

This is my favorite Starbucks! The staff is always friendly and my drinks always come out perfect. Even when it’s busy it’s worth wait!