Starbucks Coffee Company

I've been visiting this Starbucks 2–3 times a week for several months. Overall, the experience has been mixed. Sometimes the baristas are polite and friendly, other times it's just basic service—no greeting, no smile. I’ve also had recurring issues with my order accuracy. As someone who follows a plant-based diet, getting dairy instead of oatmilk isn’t just an inconvenience—it leads to a very uncomfortable reaction, and unfortunately, this has happened more than once. That said, I want to highlight a barista who truly makes a difference: Pat. My last two visits were completely transformed by his presence. From the moment we walked in, he greeted us at the door, acknowledged our wait, and engaged with genuine friendliness. He verified our order carefully, responded warmly to conversation, a

I’ve been coming to this location for years and never had an issue until now, but this same problem has now happened to me twice. I ordered a venti drink and was shocked to find it filled only halfway when I came to pick it up. The barista didn’t see anything wrong with it, even after I pointed it out. When I asked for it to be remade, the barista simply filled the rest with milk instead of actually fixing the drink. This is absolutely unacceptable and not the level of service I expect from a place I’ve trusted for years.

I had a great experience at this Starbucks. I was unsure about what I wanted, and the barista gave me a great recommendation that was exactly what I needed to quench my thirst. The service was friendly and welcoming, and my drink was made perfectly. Such a pleasant stop, definitely coming back.

The staff members are very nice here and the drinks are always good, but they take sooo long to get the orders out. I’m not sure if they have too many complicated drinks on the menu or what the reason is but no matter the time of day or how many people they have on it always takes FOREVER to get my order. That’s not the best business model for a place whose market is mostly people on their way to work and I’m sure it makes the day harder for the baristas too. Management really needs to find a solution to this.

Well like to inform those who are in position to make changes. Like real managers or executives or GM of this location. Things need to be upgraded like training or upgrade to new employees. These employees seem to like each other and their silly anger is spilling out onto their work. It comes out in disrespect towards people - customers like me ,who your two employees think are insignificant for what ever reason . I could be rich or not rich yet I get treated badly by Dave and Big girl 5'9" & a half about 230 lbs or so. They put on a show when the managers were there but when the managers left she continued her disrespectful way towards customers she deemed not worth her time. Buy a coffee she takes my name , same as Dave and I won't see my coffee for 10bor 15 minutes and this is during v