Starbucks Coffee Company

0 to customer service. We came with my friend today to purchase to drinks and food and ending up leaving -as nobody would check us out there. We had been waiting near cash register for 10 minutes. One employee was right in front our faces making an order and ignoring us. The second employee was about to come but when she approached she said she needs to make drive though order. No “hello”, no “we will be right with you”- just silence. We just left without any food/drinks to another place. It was only one car through drive through there. The owner should know that.

If you want to be on time for anything don’t come here. If you have 30 minutes built in and go through the drive then ok. Otherwise you will be late. I live close and when I say I dread going here I’m serious. They are in a good location as far as population so they get hella to go orders, drive thru and ppl walking in. It’s a tiny location as far as sitting goes. And to layer that I find they are the only Starbucks that runs out of items too consistently, whoever is doing the reorders needs to pay more attention to their data because waiting in line for 15 minutes just to place the order and find out “oh it’s out of stock, sorry” is fine one time. Not several. I’m officially pulling out of the line now and that took 25 minutes on a Saturday at 9:30. And the crappy part is their line

Absolutely horrible service. I’ve been going to this Starbucks for months now, pretty much every day of the week unless I have something to do and can’t make it by. I’ve gotten to a point where I’m on name basis with a few of the employees as I see them every morning. I’ve had nothing but great experiences with pretty much every employee there until this morning. Trying to ask a question about the difference in ordering online versus at the intercom because she was scolding me like a child for not giving them enough time to finish the two drinks and one food item, that mind you were done when I got to the window, as they are every single morning. Someone with an attitude problem that severe should not be working window where they are one on one with customers, because obviously she cannot

Cute location but please train your employees how to make a matcha latte the correct way. Every time I order from here it is basically a cup of milk and almost white... Such a waste of $6 every time.

I went in earlier to get me a coffee and a cheese danish and the gentleman that helped me out was very nice and smiled throughout the whole time would definitely recommend 10 out of 10 this is my favorite place to go!!!!!