Starbucks Coffee Company

I genuinely love the team at the Starbucks Coffee Company in Acton. The staff are consistently kind, hardworking, and welcoming, and the beverage quality is always on point. No matter how busy it gets, they handle the volume with professionalism and care. You can tell they put real effort into giving customers a great experience. That said, I’m honestly confused by the parking situation and the interior layout of the store. It feels extremely small and difficult to access, especially considering how high-volume this location is. I don’t quite understand why it’s in its current spot when there seem to be so many open lots nearby that could accommodate a newer, more spacious store with a more welcoming environment. The team deserves a space that matches the level of service they provide. I

Clean place with super friendly staff and quick service! Parking can be a bit tricky right now because of all the construction nearby, but it’s worth it. The few times I’ve been here, I’ve had an excellent experience every time. Highly recommend this Starbucks!

Bad choice to come here. After waiting for over half an hour, they messed up my order. Ordered two breakfast sandwiches and they gave me one, saying that they only rang up one! Very hot black coffee… with coffee ground at the bottom. Lousy service

I have been here many, many times. Today. While picking up our drinks, my partner got heckled by a patron for something I unknowingly did while parking. We have both been extremely upset from it all day. I won’t be going back this store, and probably won’t spend anymore money at a Starbucks for a while. Whatever has led patrons of this store to think heckling anyone is acceptable needs to be corrected by the staff.

ordered a venti, and i haven’t even taken a sip, and you can see in the picture how little of the drink they actually gave me (just barely above that third line!). i’ve been going to this location since it opened and it’s been a steady decline in quality. the staff are always friendly and trying their best to deal with the crowds; i don’t blame them. unfortunately this means the orders are often wrong (like mine in the pic was supposed to have no whip cream) and the wait time is long. the location is near the public schools and a major highway and constantly gets swamped so either order ahead (if they have it turned on), or be prepared to wait. avoid the afternoons during the school year when the high school lets out or you’ll be there for more than 30 minutes, especially in the spring an