Starbucks Coffee Company

I ordered a Caramel frappuccino yesterday and, as you can see from the menu, the coffee has some color. Why did I receive a white everything? There was no caramel swirl on top on the whipped cream, and I am pretty sure they forgot the coffee and was just milk and caramel syrup with whipped cream because the base of the drink was white.

Recently my husband and I have been having issues with this specific location. Twice now we have ordered very simple drinks and the staff is confused on how to be efficient and to serve customers in the order in which they received them. I ordered a green tea unsweetened its water and tea concentrate nothing more… took 15 minutes to come out . I used to work at Starbucks so I am very familiar with the process and handling of drinks. The customer service at this location is fair. The baristas typically have an attitude when you ask them about where your drinks are, however the cashiers are normally very friendly. We are very disappointed in the service and because of that we will choose a new location. Additionally, my drink was not even filled all the way to the top. Not a huge fan of this

I had a coffee at Starbucks today. The coffee was absolutely delicious, and the staff were incredibly friendly and welcoming. It was a wonderful experience that I would highly recommend!

I go here quite frequently. One of the first times last year I had an employee talk about my order as they were making my drink. Today I took a sip of my hot chocolate and a chunk of fuzzy hair came out. It's going to take a lot of time for me to go back..

Why is it that every time for the last year, the employees are always very confused about pick ups for mobile orders. They are constantly mumbling things about looking for your name in the “system”, which no other Starbuck’s does. They sound incompetent, confused and in the case of one woman in particular, high a hell. On multiple occasions they look you dead in the face and ask if you need a straw for a drink that CLEARLY needs a straw. Like “nah bro, lemme motorboat this drink really quick” like YES I NEED A STRAW! I will say though, that they do say hi to the doggo more times than not which is fantastic for her ever increasing ego.