Starbucks Coffee Company

First of all, I want to say that I went there today, and when I ordered a Pink Drink, which is supposed to have strawberries, it didn't have any strawberries. I asked them to please put less ice, but they didn't care and put the usual amount of ice in the cup. At first, they tried to charge me $22 and some change, thinking I had ordered three drinks plus a cake pop. I clarified that I only wanted one drink and the cake pop. I think that for customers to be happy, they should pay more attention and not be so focused on whether or not they're going to get a tip. Tips are given for good service, not just because you want to put the tip option on the payment machine. I didn't want to go back because my turn was already over, but it doesn't seem fair to pay for an incomplete order just because

Had a great experience this morning! Called to see if they had already made my drink as I accidentally mobile ordered a cold drink instead of a hot one. Told them it was fine as it was already made. Went to get my drink, and they gave me the cold drink and made me a hot one as well!! Great service!!

Need more training on how to make Hot Chocolate Mochas. A lot of the time it tastes like chocolate water. But when they do make it right it’s delicious!

The workers were great and so sweet but I was expecting there to be seating and a bathroom and neither were available 😭 So if you're looking for a place to work or study, this is not it.

I was entertaining company from out of town, coming back for a trip to Indianapolis and we decided we wanted to stop for coffee. I asked Google where's the closest Starbucks and was routed here. I felt pretty confident about that choice because I had stopped at the Starbucks many years ago on a regular basis while working, but was disappointed once we got inside. When we arrived it was raining hard. My niece and I helped my elderly sister out of the car and through the rain to the front door. As we shuffled inside our hearts collectively sank - while the place was open, there was not a seat in the house. Not only no seats available, but no seats period. They no longer offer indoor seating. And for what it was worth, even if we wanted to sit outside in the downpour they don't even offer