Sonic Drive-In

Stopped at this sit down Sonic for a snack. Pretzel with cheese. Medium fries with cheese. Gross! The cheese was cold and hard!! The fries were overcooked and old and very small serving for 3 bucks. Probably won't eat here again. Freezing in there!!! No napkins.

Just ordered a small Sprite. The ice or mix is sour..reminded me of old camper water. Ick... Tossed it. I encourage the manager to take a swig.

Rudest and worst customer service! If you want to be treated poorly by not only the teens who work there but the lady manager, who walked away while we were discussing our issue, go to this Sonic. This was all over an online order and a mistake we made by pulling up to the window. Was not met with understanding, only eye rolls, sarcasm and rudeness- even after we apologized. Before the manager finally made her appearance, we got to sit and watch all 5 girls laughing about the situation instead of just handing our drinks out, which they couldn’t even get right. Good customer service goes a long way.

Manager got an attitude with me after me wanting to make sure there were no vegetables on the burger- she said since it was such an inconvenience to have to get #1s since they were out of kids meals they’d give me a employee discount. Told her I didn’t need a discount I just wanted no vegis on the burger. Stated again when paying that I didn’t need the discount that I could tell they were busy and maybe the manager was just overwhelmed when she offered it, still trying to be understanding lol. The young man was polite, but when we got home the patty’s were super hard and barely warm lol…the fries and tomatoes were old, and honestly after all the uncalled for sass none of us wanted to eat the food. This isn’t even the first time the food’s been bad, and not the first time they’ve been flust

So annoyed. I didnt order cheese with my pretzel cause I didnt see where to do so. She wouldn't give me cheese cause it would "mess up inventory". FYI denison sonic had no problem getting the cheese. I ordered fries with grooviest sauce. No groovy sauce.