Sonic Drive-In

I had ordered 3 drinks, no food, and had waited 30 minutes before requesting a refund/cancellation. The girl I asked informed me that the girl handling those went to do something else and that the manager was doing something else and couldn't cancel it for some reason either. I'm not really sure what's going on with this location but I've had problems before with the manager not being able to sort issues. When I tried to call the location and speak with them, the phone rang for about 2-3 minutes before I finally heard it pick up, just for them to immediately hang up.

Waited 20 minutes, no service. Car pulled in next to me and was immediately waited on. I drove off went to Taco Bell.

We had to wait 33 minutes for our mobile order. It was only 2 burgers and a grilled cheese wacky pack. After 15 minutes I asked them about our food and they just said the kitchen is backed up. There was only a couple of cars there. Then we waited another 18 minutes and never once did they apologize. I’ve never waited that long anywhere for food. I’ll never go back to this location.

I ask for a #4 meal. By the time I received it the order was incomplete. I had a missing. So I pressed the red button and the same person whom had taken my order ANDRETTA answered. I explained to her that my meal was incomplete. To her response was I never told her what side I wanted in a very hostile tone, and if I wanted fries I would have to purchase them. Mind you I ordered a meal and mentione that she charged me for a meal which was incomplete. So I asked to speak to the manager..... She mentioned she was the manager (which I highly doubt, specially with the customer service she's offering) and if I had an issue to call corporate number on the receipt and I said "you have a terrible way of treating people".

Made an online order and submitted it. We were given a time to arrive. We arrived and checked in. When we got the message that the carhop was on the way we waited 15 minutes, before stopping a carhop that was walking back and forth from a specific car that had gotten there after we did. After asking the carhop what was going on, we were told that she would get our items out next. Kid you not, we waited almost 5 more minutes and a different person brings us our items. We asked her what was going on, that we had never had this kind of issue before, she said that they had a new staff member on hand. We checked the food and our ordered items were wrong. Luckily the items that were wrong the individual in our party would still be ok with what was given. Sonic, normally you don't disapp