Sonic Drive-In

First of all I sent at the drive-up screen for 15 minutes with the red button pushed and never got an answer. Neither did anyone else in the rows next to me. So I pulled around to the drive-thru and had to explain the simplest order you could possibly have three times. I just wanted a double cheeseburger that was it just the double cheeseburger sandwich not the meal. I don't understand how complicated that was. So after waiting for another 30 minutes at the drive-thru window to get my order. They hand me a single plain cheeseburger and then they got an attitude with me whenever I clearly told them that's not what I ordered. So she wanted to cancel the order that I had already paid for and make me pay for another sandwich. I said no why don't you just give me what I ordered I had to tell he

I always stop at Sonic every evening before I get off of work. Last year I excused the the drywall screw that was in my shake which I wouldn't even begin to know how it even got there in the first place. Even ordered my same order, I got home and my large tater tot with cheese and onions had half crinkled french fries and burnt rock hard Tater tots. Not a big deal my husband goes up there and gets another order of them. She said that she would have them waiting so therefore once again they weren't fresh nasty as can be and I'm very very upset that I have to leave a post like this. My husband drives around to the front window because the red-headed lady told him over the phone that they would be ready for whenever he got there so therefore not fresh. got them back home again and they were a

"I really like the fact that you can order anything on the menu at Sonic in the morning and not just breakfast. Some fast food chains, you have to wait till 10am or 11am just to order lunch!" This is great!! Thank you Sonic!! Thank you for your great customer service, friendly employees, and the food and fries are always fresh and great!

Food was fresh and nice and hot. The service was quick and the employees were very attentive and diligent at getting my order out quickly.

Food was fresh. When ordering had to repeat each thing like 3 times. I don't know if it was a new person or bad speaker box, the the order was correct when it came out.