Sonic Drive-In

The food and service from the young lady this morning was very warm and friendly. My combo was fresh plus the iced coffee was perfect so I will definitely recommend stopping in.Didn't catch the young lady name but if the ticket #415820 obtain who she is please give her credit for doing a fantastic job.

Usually really good but my last time I went, the staff was all outside, not working. The food was really nasty and honestly, none of it was right. I ordered two kids meals and I got some random burgers instead of my kids chicken strips. I ordered a burger and it was wrong even though they literally came to my car with a piece of paper and wrote down my order because they couldn’t hear me because their speakers are busted. I need a refund immediately so please contact me if you are management. I’ve already left a voicemail at the store.

8/17/25 I would do zero stars if I could, after my experience tonight. Unbelievable employees. Young lady was so rude, even rolling her eyes at me. Manager went and hide. Young man was the only one trying to be helpful. All because THEY rang my order up wrong. I wanted a simple bacon egg and cheese burrito, they gave me a super sonic breakfast burrito. Their mistake. I noticed when my son got home with the food. I go to exchange it, I admit I was annoyed. Gave them the wrong burrito and told them what I wanted. Waited for 30 minutes. Young lady comes to my car and asks what I’m waiting for. I said you have to be kidding me. I ask to speak to manager. Next thing I know they bring out my money and refuse to serve me.

All I ordered was 2 drinks and a shake. Through the app 15 minutes before I arrived. Got my order 20 minutes after I arrived and after I got down and went into the store. That was after watching several people place orders on the kiosk and get theirs before us

OMG! First off, the young lady who served us was as nice as could be and everything bad was out of her control. The burger I ordered was disgusting..look at the pictures. That's what I was given after I got the wrong one. I had ordered a double and I'm almost positive that they just reopened the wrong one which must've been at least and hour old, and slapped another (obviously old) pattie on it then wrapped it up in the same wrapper. I'm fully aware that this is fast food and the bar is set pretty low...but this was almost comically bad. I've been in retail/service for years and this was more than just an off day. I rarely leave a one star but in this case I have no choice. The strawberry cheesecake shake was good...I'll give them that.