Sonic Drive-In

i'm currently as I type this sitting in a mobile pick up saw I ordered a drink and a sundae at 7:02 and got to sonic at 7:05. It's now 726. I've been waiting for 15 minutes. Ordered it 20 minutes ago and there's 2 other cars Waiting on their orders. I understand if it was extremely busy, but I'm watching them through the window walk around in circles play with their hair instead of making my drink that should not take 30 minutes at this point. and because I'm at the mobile pick up, there's no button for me to ask them how much longer so I'm really not sure how to convey to them that I'm losing my patience very quickly

I made a mobile order for one strawberry sundae. It went through and everything was good.. I had been sitting here for about 15 minutes waiting on it, just for someone to come out and tell me that the ice cream machine was down.. Asked if I wanted a refund or something else. I said I want a refund and she said she’d be right back.. This took about another 15 minutes maybe more. They could have most definitely came out there to let me know before wasting my time sitting here…

I placed my order and asked for extra flavoring in my drink. I didn't see it appear on the screen as extra, so I asked the lady if she had heard me ask for it. She replies, "Yes ma'am". Well, out comes my drink, and 😑 there is no flavoring at all. This drink is all I've been able to have that soothes my throat, and I needed it today. I even left a little tip. 😭 Not nice ladies!

Was giving 2 chicken wraps that should've been fresh but wasn't. They where hard as a brick. And they knew the chicken strips was old. People used to take honor in doing they job but now days people are lazy

i seriously don't recommend this location at all. my order was wrong twice now. had to put my burger together