Sonic Drive-In

Today my family had one of the worst customer service experiences we’ve ever had at this Sonic location. My mom ordered through the drive‑thru, and when we got home, we discovered only one burger in the bag. The order was clearly messed up. I drove back to Sonic to get it corrected and asked to speak with a supervisor. At first, the supervisor told me they could remake the food. Five minutes later, she returned and said they couldn’t remake the order after all. She then denied service, including to me as a customer with a disability, which is unacceptable. I asked to speak with the general manager. The GM came out and treated me extremely poorly. She refused to provide a refund for the messed‑up order, refused to correct the mistake, and her dismissive and hostile attitude triggered an

Have been going to this one for a while now and suddenly these past few weeks dont know how to make anything correctly. I order a large Dr Pepper easy ice they gave me a medium cherry Pepsi extra ice. And before that they put green apple syrup in my Dr Pepper. The need to just fire the entire staff and start fresh.

Usually great but service is horrible. Ales for cherry limeade got a limeade. Asked for a large hot a medium. We also asked for no lime in our dirty doctor pepper and was given lime. So we threw it I put the window and the big man wearing a bulletproof vest at sonic for some reason yelled at us. Horrible service

Ordered a quick lunch before heading out on the road to Gaylord Rockies Resort where they have an Indoor Winter Wonderland for the Grandkids.

I love Sonic food when I'm in the mood. I love the concept of all Sonic Drive-In / drive- through, I've been several around the state; this one exceeds expectations with great service, always quality-hot fresh food. I really like coming here because it's a whole vibe and I'm never disappointed . #coneyfan#sonicslush